Privacy Policy

Personal Information

We collect personal information when you register, purchase tickets, or interact with our site. This information includes your name, contact information, and payment details, which are used solely for processing your ticket purchase and for promotional communications, should you opt in.

Data Protection

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website uses cookies to enhance user experience. Cookies are used to retain user preferences and provide anonymized tracking data to third-party applications like Google Analytics.

Non-Refund Policy

All ticket sales for AfroGena are final. We do not offer refunds or exchanges after a ticket has been purchased. Please consider your purchase carefully before proceeding.

Event Cancellation

In the event that AfroGena is canceled in its entirety due to unforeseen circumstances, we will offer attendees the option of receiving a refund or transferring their ticket to a rescheduled event date.

Reserve Bottle Service

For our reserve bottle service, a minimum purchase of $50 is required. This minimum ensures that we can maintain a high level of service and exclusivity in our VIP areas. Reserve bottle purchases are also subject to our non-refund policy.

Accessibility Statement

Commitment to Accessibility

AfroGena is committed to making our event accessible to everyone. Our website and event venue are designed to be accessible to individuals with disabilities.

Feedback

We welcome your feedback on the accessibility of our event and website. Please let us know if you encounter any barriers visit us at afrogena.com.